POLICIES 

Collection Time: To be sure of service, please have your Parks & Sons barrel(s) out by 5:30 a.m. on your pick up days as trucks will start collecting at that time.

Barrel Placement: The front of the barrel(s) should face your home or property with the handles facing toward the alley.

Multiple Barrels: If you have two or more barrels, please place them at the street spaced at least four feet apart to leave room for the automated arms to grasp the barrels.

Containment: Bag and tie all trash before placing in the barrel. All trash must be contained in your barrel(s) provided to you by Parks & Sons and cannot protrude more than one foot beyond the barrel. Trash not contained in your barrel(s) will not be collected. As a precaution, do not set anything you want to keep near your barrel(s); we do not want our employees to accidentally dispose of something not intended for trash. If you use syringes, please dispose of your needles in a sealed container (e.g. coffee can or milk jug). Several employees have been injured due to needles protruding from plastic bags.

Trimmings: In addition to your barrel(s), Parks & Sons will collect excess yard trimmings. All trimmings must be tied in bundles and stacked next to the barrel. The trimmings must come from your property, be less than 4 feet in length, and cannot weigh more than 50 pounds! Trimmings only will be collected from the area directly surrounding your barrel as we cannot come onto your property.

Unacceptable Waste: Remodeling/construction debris, dirt, rocks, cement, or roofing shingles cannot be taken with the regular collection. If you need to dispose of these types of items, please contact Customer Service to make special arrangements (additional charges will apply).

Hazardous Waste: Materials such as motor oils, tires, car batteries, chemicals, and paint cannot be placed in the regular trash as they are considered hazardous. For proper disposal methods, contact Customer Service or click on the Hazardous Waste link.

Large/Bulk Item Disposal: If you have an excessive amount of trash or large items to be disposed of which will not fit in your barrel, please contact Customer Service. We can pick up these items for you; however, there will be an additional charge dependent on the volume, size of item(s), etc.


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