POLICIES 

Collection Time/Placement: Due to unforeseen problems on the route, Parks & Sons cannot guarantee the same time of pickup each day. Customer is required to provide unobstructed access to the equipment at all times on scheduled collection days. If the equipment is located behind a gate, the gate must be unlocked and opened as Parks & Sons is not responsible for opening/closing and/or unlocking/locking gates. Equipment to which clear and unobstructed access is not provided will not be serviced. Customer warrants that any right of way provided by Customer for Parks & Sons' equipment is sufficient to bear the weight of all equipment and vehicles reasonably required to perform the service contracted. Parks & Sons shall not be responsible for damage to any private property of any route reasonably necessary to perform the services contracted and Customer assumes all liabilities if damage occurs.

Containment: Do not overload the container as containers with waste exceeding the top will NOT be emptied.

Weight: Containers with dirt, rock, concrete, block, tile, cactus, shingles, manure, or other heavy material may be too heavy for the truck to dump. If the truck is unable to dump the container, the Customer will be responsible for partially emptying the container in order to lighten the load (additional fees may apply if a second trip is needed to empty the container). If the truck is able to dump the heavy container, additional charges may be incurred to cover landfill fees. Parks & Sons reserves the right to increase prices for service where equipment is consistently reported as containing heavy material.

Unacceptable Waste: Do not to place any hazardous, radioactive, toxic, explosive, or corrosive materials (including tires, oil, paint, batteries, and antifreeze) into the waste to be picked up by Parks & Sons. Do not place appliances (including washers, dryers, water heaters, and refrigerators) and/or furniture longer than four feet in length (including couches, bed frames, and mattresses) into the waste to be picked up by Parks & Sons. Containers with these items will not be emptied. In the event that said materials are placed into containers serviced by Parks & Sons, the Customer agrees to be solely liable for any and all required remedial action. Customer agrees to reimburse Parks & Sons for any regulatory fines attributable to the Customer improperly packaging, manifesting, or labeling the waste picked up and transported by Parks & Sons. Service is subject to immediate cancellation if any of the above mentioned materials are placed into the waste collected.

Equipment: All reusable equipment shall remain the property of Parks & Sons. Customer shall be liable for all loss or damage to such equipment (except for normal wear and tear and for loss or damage resulting from handling of the equipment). The equipment shall be utilized only for its intended use and shall not be moved or altered. Customer shall indemnify, defend, and hold harmless Parks & Sons from and against all losses arising from any injury or death to persons or loss or damage to property arising out of Customer's use, operation, or possession of the equipment.

Large/Bulk Item Disposal: If you have an excessive amount of trash or large items to be disposed of which will not fit in the container, please contact Customer Service. We can pick up these items for you; however, there will be an additional charge dependent on the volume, size of item(s), etc..


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